Privacy Policy

Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. If you have questions about our policy, please click on our customer feedback page to contact us via our electronic feedback form.

How we collect information about you. We collect information in three ways:
We collect information that our customers supply to us.
We collect information from emails and other contacts sent to us by our customers and users of our website.
We collect information electronically on all users of our website, including customers, by means of cookies.

Further details are provided below.

What personal information we collect from our users.
When you make purchases at bulanthai.com, you are required to provide us with your full legal name, email address, full street address including city, state and zip code, and telephone number.

Every time you use our service, we collect information about the you select and the orders you place.

When you place an order with us by telephone or means other than our online ordering service, you may be required to provide us with your full legal name, full street address including city, state and zip code, and telephone number.

Children’s Privacy
Online ordering, customer registration for on-line ordering, and customer feedback pages of this website are directed toward and designed for use by persons aged 13 or older. We do not establish or maintain registrations for any child whom we know to be under the age of 13. We do not solicit or knowingly collect personally identifiable information from children under the age of 13. If we discover that we have received personally identifiable information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 13, we will delete such information from our systems.

We collect additional information about how you use our website and service.
If you contact us by letter, phone, or email through the contact information on the Contact page, we will collect your sender information and may collect the other information you voluntarily disclose to us.

Our use of cookies.
Like many websites on the Internet, our website uses cookies. Cookies are small strings of data placed on users’ personal computer hard drives during the exchange of data that happens when your browser points to our website. Cookies enable a website to identify a user’s browser as a previous visitor by means of a unique string of numbers assigned on a previous visit. Our cookies assist us in collecting information on what pages of our website you access or visit, and in recording any preferences you indicate on our website. We also use cookies to make your experience on bulanthai.com more personalized, and convenient.

Our cookies cannot and do not retrieve any other data from your hard drive or pass on computer viruses. If you are just browsing our website, a cookie identifies your browser and user id (and not your identity). If you place orders with us, we use cookies to assist in storing your preferences and recording other session information (a “session” is a single visit by you to our website).

How we store the information we collect.
We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewalls and security gatekeepers.

How we use the information we collect.
We use the personal information about you stored in our member database in various ways.

When you use your bulanthai.com account, we also keep track of your food preferences and restaurant choices and analyze that information. We do so in order to be able to email to you special advertisements, offers and notices regarding foods and restaurants that seem to fit with your preferences.

We also use the personal information about you stored in our customer database through telephone and other non-online orders in various ways. Each time you place an order, we will call up your information from our database to make processing your order faster and easier. We also may keep track of your food preferences and restaurant choices and analyze that information in order to be able mail to you special advertisements, offers and notices regarding foods and restaurants that seem to fit with your preferences. We may also use the information to contact you concerning your level of satisfaction with our products and services, to verify incomplete orders, rectify problems or delays with your order or otherwise communicate with you concerning your transactions with us.

Our policies may change.
This is our current privacy and security policy, but we reserve the right to change our website and this policy at any time. You should check this privacy policy periodically. If our policies regarding collection, storage and use of your information change, the information collected under prior policies will continue to be governed by those policies, unless we obtain your consent to use that information in new ways.

Please contact us with any questions or comments.
We want you to enjoy your use of bulanthai.com’s service. If you have any questions, or believe that a violation of this policy may have occurred, please let us know. Our complete contact information is provided on the Customer Feedback link on our website at www.bulanthai.com.

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